faculty of

Diploma in Hotel Management

JPT/BPP(U)1000-801/156 Jld3(18) (01/24)
R/811/4/0189 MQA/FA 3011

Background of Program

The Diploma in Hotel Management program, under the Faculty of Management, University College MAIWP International (UCMI) is the first non-medical related program offered by the UCMI, as a diversification exercise in preparation for upgrading into a university-college by the year 2017. This program was selected as part of the college’s effort to contribute to the manpower needs of the hospitality industry, particularly in hotel operations in the country. According to PEMANDU, the tourism industry will require about 495,000 additional workers from 2017 until 2020 in order to meet the targeted growth plan, which offer great career opportunity for the hotel management graduates.

Vision

To be among the nation’s prefered academic institution, producing the prefered graduates for the industry workforce, attracting the prefered scholars and experts in the area of hotel operations and management by the year 2040.

Mission

We are committed to continuously improve the quality of our academic performance in our effort to meet the expectations of our stakeholders, and the ever changing challenges of the industry by

  • Producing quality graduates with excellent knowledge, skills and attitude in all aspects of hotel operations and services
  • Achieving the business performance target of the management
  • Meeting the manpower requirements of the industry in the field of hotel operations.

Program Educational Objectives (PEO)

PEO     Description
PEO 1
To produce graduates who are knowledgeable and technically competent to pursue successful careers in the hotel industry and have the right qualifications for further education in the area of hotel management.
PEO 2
To produce graduates who are able to solve operational problems in hotel operations ethically with an innovative, creative and sustainable approach.
PEO 3
To produce graduates with capability to lead a team in hotel operations through effective communication skills.
PEO 4
To produce graduates who are able to utilize information technology to explore entrepreneurial opportunities in the area of hotel industry.

Program Learning Objective (PLO)

PLO     Description
PLO 1
Demonstrate technical knowledge and associated hands-on skills in the area of hotel operations.
PLO 2
Demonstrate creativity and entrepreneurship in hotel operational issues.
PLO 3
Demonstrate supervisory ability, teamwork, interpersonal, and social skills in the operations of hotel establishment.
PLO 4
Communicate effectively and solve hotel operational problems.
PLO 5
Use information from multiple sources.
PLO 6
Demonstrate professionalism in accordance with ethical and legal practices in the area of hotel operations.
PLO 7
Nurture intellectual and professional growth in the area of hospitality industry through lifelong learning activities.

Campus

UCMI City Campus, Jln Tangsi

Programme Status

Full Accreditation

Reference Number

JPT/BPP(U)1000-801/156 Jld3(18) (01/24)

Programme Code

R/811/4/0189 MQA/FA 3011

Study Mode

Full Time

Study Level

Diploma

Intake

April, September, December

Duration

2 years 6 months

Medium of Instructions

English

Credit Hours

-

Admission Fee

RM200

Career Prospects

The graduates of this program have ample career opportunities in major hotels in the Klang Valley as the students from this program is well received by these hotels, especially during their Industrial Attachment program as well as during working as part-timers. Other hotels around the country have also recognized the program due to good rapport between the hotels and PICOMS, particularly with the management of the program. The graduates can also further their studies in universities, both public and private universities, as the program is also recognised by those institutions such as UiTM and UNITAR. The graduates can also find employment in other related fields such as working in restaurants and food outlets, food catering institutions, event management companies, airlines industry, or be entrepreneurs in hospitality businesses.

Study Prospects

The duration of this program is 2½ years comprising of 5 long semesters and 2 short semesters, inclusive of 1 semester of practical attachment (Industrial Training) whereby the students will be given the opportunity to experience the real-life situations at leading hotels throughout the country at the end of the program. This program offers a comprehensive and thorough curriculum with the objective of developing and nurturing skilled human resources into the hotel industry which not only possessing the required skills and knowledge, but also have excellent personality to enhance the image of the industry, in line with the Islamic values and image of MAIWP and of the country. The students will be equipped with the necessary skills and knowledge to enable them to perform the tasks in the four main areas of hotel operations, namely F&B Service Operations, Kitchen Operations, Front Office Operations and Housekeeping Operations. Other aspects of hotel operations will also be taught such as marketing, human resource management and hotel accounting.

Opportunities For Further Studies

Any related to business and management field.

Admission Requirements

A pass in SPM with at least Credit in any 3 subjects or any equivalent qualification;

OR

A pass in Sijil Tinggi Persekolahan Malaysia (STPM) with a minimum of Grade C (GP 2.0) in any subject or any equivalent qualification;

OR

A pass in Sijil Tinggi Agama Malaysia (STAM) with a minimum grade of Maqbul;

OR

A pass in Sijil Kemahiran Malaysia (SKM) Level 3 in a related field and a pass in SPM with a minimum of 1 Credit in any subject;

OR

Other qualifications equivalent to a Certificate (Level 3 Kerangka Kelayakan Malaysia, KKM).

International Students

For international students, the Test of English as a Foreign Language (TOEFL) with a score of 500 or International English Language Test System (IELTS) with a score of 5.0 or above equivalent is required.